We, AIGLOBALNET PRIVATE LIMITED strive to ensure complete customer satisfaction with every purchase made on our website. However, if you wish to cancel or return your purchase, please refer to the following policies.
Cancellation Policy:
- Cancellation of an order can only be done before the order has been generated
- If you wish to cancel an order, please contact us via email or phone and provide us with your order details and reason for cancellation.
Refund of credits Policy:
- We accept refunds for credits /services that are unused
- Refunds can only be processed for credits /services that were purchased directly from our website.
- The customer must contact us within 7 days of receiving the crdeits/service to initiate a refund.
- Refunds will be processed within 5-7 business days of receipt of the returned product/service.
- In the case of a defective service, we will issue a full refund or provide a replacement credits/service.
We reserve the right to amend this policy at any time without prior notice. By purchasing from our website, you agree to abide by this cancellation and refund policy.